Troubleshooting
If your device is slow or experiencing storage issues, start the troubleshooting process by clearing the cache. It is easy and highly effective.
Clear Cache
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Clearing the cache on FireStick is one of the best ways to keep it running trouble-free. If you keep clearing the cache regularly, you will be surprised to see how much better your FireStick performs.
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Choose Settings on the home screen of your FireStick (located in the menu bar on the top).
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Open Applications.
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Scroll down and open Manage Installed Applications.
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Select the app whose cache you want to clear. When you do that, the cache size appears on the right.
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On the following window, click Clear cache
Note: Clicking Clear Data will also clear the cache. However, it will also reset the app and remove any data, including login data, settings, etc. DO NOT choose this option unless you are intending to do this.
Restart Firestick
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Restarting a FireStick is the quickest way to give a fresh start to the operating system. Users prefer to reboot their streaming devices to fix minor software glitches and bugs such as The Fire TV incurring performance issues and lags while opening and running applications.
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Go to FireStick Settings
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Click My Fire TV
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Click Restart
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Click Restart to confirm
Delete Apps
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The FireStick comes with limited storage space. If you install too many apps that you don’t need or don’t use, you may run out of space for apps you really want.
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Select the settings gear on the right side of your screen.
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Click Applications.
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Scroll down and open Manage Installed Applications.
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You’ll see all the applications that are currently installed on your Fire TV device. Scroll down to the app you want to delete and select uninstall.
Refresh EPG
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Refreshing the EPG is the easiest way to solve any issues you might have with your tv guide.
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From the TV King home screen select Settings (gear icon) from the left side menu. Once you’re inside select EPG.
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Select EPG Sources then click Refresh EPG.